RETURN AND REFUND​

THANK YOU FOR SHOPPING AT COOPERATORTACTICAL.COM

IF YOU ARE NOT ENTIRELY SATISFIED WITH YOUR PURCHASE, WE’RE HERE TO HELP.

RETURNS

If your purchase from cooperatortactical.com does not meet your entire satisfaction, you may return it within calendar 30 days of purchase. To initiate the return process, the item must be unused in the same condition that you received it. Your item must be in the original packaging.

To initiate a return please go to returns and exchanges. Please note that you will be charged for the return shipping fees.

You may return the item to one of our warehouses by mail.  Please follow the steps below:

  • Email us at service@cooperatortactical.com with your Name, Order Number, and reason for return, product images as attachments. We will quickly get back and arrange the return process for you.
  • Once we receive your returned product(s) and approve that they are in new, unused condition, we will proceed with the refund process, the refund is processed within 1-5 business days.

REFUND​

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within 3-5 business days, depending on your card issuer’s policies.

The appropriate tax amount by item will be included in your refund. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same form as the payment originally used for the purchase.

SHIPPING

Customers will be responsible for shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.